MetLife Identity Protection Services


Protect yourself with complimentary Identity Protection Services from MetLife Auto & Home®∗


MetLife Auto & Home offers its customers a suite of identity protection services at no extra cost. Protect yourself from the growing prevalence of identity theft with:

Identity Protection Services

For each life stage, MetLife can proactively safeguard your identity and notify you of suspicious actitiy.

Identity Theft Resolution Service

In the event of identity theft, MetLife can quickly reduce the negative impact and help you restore your name.

Identity Protection Services Available When and Where You Need It

In addition to your day-to-day transactions, there are some special situations that can leave your identity exposed.

Military Service

If you’re with any of the armed services and are stationed away from home, whether in the U.S. or abroad, you’ll have an alert placed on your credit report for the first year of service. Assistance is also available to you and any relatives, including your spouse or civil union partner. Should anyone tamper with your identity, home or abroad, MetLife is there to help.

Estate Management

When a loved one passes, MetLife thinks proactively. A fraud specialist is immediately assigned to help you:

  • Protect your deceased loved one’s identity and credit history from misuse
  • Close joint bank, loan, and credit card accounts
  • Pursue death benefits to which you may be entitled

Travel Benefits

Prior to your trip, we can provide guidance on how to protect your identity while traveling. But, if passports, credit cards, or any other crucial documents are lost or stolen while you’re traveling domestically or internationally, MetLife’s fraud specialists will be there to assist you with canceling and/or replacing them.

Child Identity Protection

If for any reason your child’s information is misused, MetLife will assign a fraud specialist to initiate a credit file suppression. This action will immediately restrict access to your child’s personal information and help prevent any inappropriate activity from continuing.

Relocation Services

Moving is stressful enough. That’s why MetLife takes the necessary steps to safeguard your financial, credit, and personal information while you’re making the transition from one residence to another.  MetLife’s fraud specialists will help you handle a postal address change, mail forwarding, and other related issues.

Medical Theft Identity

If your identity is fraudulently used to obtain medical services and treatment, MetLife will work with your health care providers and insurers to resolve the issues. MetLife will help ensure medical records are corrected, and reduce the chance for any life-threatening errors.

Disaster Mitigation

If a hurricane, earthquake, tornado, flood or house fire strikes, there’s a possibility you’ll lose valuable documents.  MetLife’s fraud specialists can help you quickly restore your important documents, like your driver’s license, marriage, civil union, birth and death certificates, and passports—even items related to bank and credit card accounts.

If You Suspect Your Identity Has Been Stolen

MetLife’s Identity Theft Resolution Service provides the assistance you need to restore your name. MetLife will also help you file the necessary police reports and alert respective credit bureaus that fraud has occurred.

MetLife gives you the tools to help you keep an eye on your credit, including:

  • One year of comprehensive credit and fraud monitoring of over 1,000 databases
  • Complimentary credit reports from all three credit bureaus

Get a quote for auto or home insurance with complimentary Identity Theft Protection Services.

Contact a MetLife Auto & Home Representative or call 1-866-482-5546.

If you have a specific incident to report, ask to be transferred to a Fraud Specialist.

Not a MetLife Auto/Home policy holder? Call 1 800 GET-MET 8 (1-800-438-6388) for a FREE price quote today, or

libm055-btn-quote online.

Mention that you are a member of the Public Employees Federation and the group code is BR6.

*Available in most states, except to customers in NC and to NH auto customers. Not available with all policy forms.
MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company (CA Certificate of Authority: 6730; Warwick, RI), Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company(CA COA: 6393; Warwick, RI), and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, and discounts are available in most states to those who qualify.
This information, although a reasonable description of the services provided, does not constitute part of the policy or binder of insurance and shall not be construed to replace any provision of the policy itself. In the event of any conflict between the policy and this information, the provisions of the policy shall prevail. It is therefore important that you read your policy carefully for complete details.