Sun Life Emergency Travel Assistance

The Membership Benefits Program and Sun Life are pleased to offer you Emergency Travel Assistance Protection through Assist America.  Emergency Travel Assistance Protection is included in your Group Term Life insurance plan if you have enrolled in the Group Term Life insurance available through the Membership Benefits Program.

Emergency Travel Assistance

If you have a medical emergency while you are more than 100 miles away from home, you don’t have to face it alone.  With one simple phone call, you can be connected to Assist America’s staff of medically trained, multilingual professionals who can advise you in a medical emergency, 24×7. No matter where you are in the world, they will help you access or receive:

  • Pre-qualified, English-speaking professionals working in hospitals, pharmacies, and dental offices
  • Medical consultation, evaluation, and referral
  • Hospital admission
  • Critical care monitoring
  • Emergency medical evacuation
  • Transportation to return home or to a rehabilitation facility
  • Lost prescription assistance
  • Legal and interpreter services, and more

You or your family (whether traveling together or separately) can activate Assist America’s emergency services with one call to the number on your Assist American ID card, whether you are on vacation or on a business trip (spouse business travel excluded). Assist American pays for 100% of the services it arranges for and provides.

Examples of Emergency Travel Assistance:

  • Prescription refill while traveling
  • Orthopedic consultation and X-ray for foot injury while traveling
  • Referral to local hospital for stomach pains while vacationing abroad
  • Critical care monitoring and transportation back home due to a heart attack that occurred while out of state
  • Rental of sleep apnea machine to replace one lost while traveling on business

If you or your family member has a medical emergency and are more than 100 miles from home:

Call (800) 872-1414 within the U.S.

Call (609) 986-1234 outside the U.S.

Or, email Sun Life.

Membership number: 01-AA-SUL-100101

Enroll in Group Term Life insurance today, to take advantage of this no cost program.

About Assist America

Founded in 1990, Assist America, Inc., is the nation’s largest provider of global emergency assistance in partnership with insurance benefit plans. The company, headquartered in Princeton, New Jersey, serves more than 30 million members and over 300,000 enterprises through benefit programs from the country’s most prominent insurance providers. In 2010, it expanded the scope of its program to include comprehensive identity theft prevention and resolution services. Visit Assist American online to learn more.

Emergency Travel Assistance provides travel assistance services only and is not responsible for the cost of health care services.
Emergency Travel Assistance and Identity Theft Protection are not insurance. Assist America® and SecurAssist® are registered service marks of Assist America, Inc.
Value-added services are offered only on specific lines of coverage and carry a separate charge, which is added to the cost of the insurance. The cost is included in the total amount billed. Emergency Travel Assistance is provided by Assist America. Identity Theft Protection is provided by SecurAssist, an Assist America program. Sun Life is not responsible or liable for care, services, or advice given by any provider or vendor of the Services. Sun Life reserves the right to discontinue any of the Services at any time. Group life and disability insurance policies are underwritten by Sun Life and Health Insurance Company (U.S.) (Windsor, CT) under Policy Form Series 13-GP-LH-01,
13-LF-C-01, 13-GPPORT-P-01, 13-LFPort-C-01, 13-ADD-C-01, 13-LTD-C-01, 13-LTD-P-01, 13-STD-C-01, and 06P-NY-DBL.
© 2014 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. Sun Life Financial and the globe symbol are registered trademarks of Sun Life Assurance Company of Canada. Visit us at
GVASBCH-EE-3978m SLPC 25451 10/15 (exp. 10/17)