Physical Address: 10 Airline Drive, Suite 101, Albany, NY 12205
Business Office Hours: Monday–Friday 9 a.m. to 5 p.m., EST
Directions to the PEF MBP Offices.
The PEF Membership Benefits Program office is open Monday–Friday
from 9 a.m. to 5 p.m. EST. There are no office hours on the weekends.
What this means to you:
|1)||If you are requesting information on services or programs outside the business hours of Monday–Friday 9 a.m. to 5 p.m. EST, please be aware that there are no PEF MBP staff members available to assist you or answer your questions.|
|2)||If you are attempting to make a regular ticket or e-ticket purchase outside the business hours of Monday–Friday 9 a.m. to 5 p.m. EST, please be aware that there are no PEF MBP staff members available to assist you with a ticket purchase or answer any phone calls/emails about ticket delivery.|
|3)||If you are calling or emailing outside our normal business hours of Monday–Friday 9 a.m. to 5 p.m. EST, you can expect to hear from a PEF MBP staff member on the next business day.|
|4)||If you happened to purchase an e-ticket over the weekend (which is outside our normal business hours) and you did not receive your e-ticket within 48 hours, please provide your name, phone number and a short message via email or complete the form below and hit submit, or call and leave a message. A member of the PEF MBP staff will respond on the next business day.|
Phone: (518) 785-1900 ext. 243 • (800) 342-4306 ext. 243
|Ticket Orders||Option 1|
Fax: (518) 783-5339